Privacy Policy

Katembe Properties  Indonesia (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and make purchases through our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and shipping/billing address.

  • Payment information (processed securely by third-party payment providers).

  • Order details and purchase history.

  • Technical information such as IP address, browser type, and device information.

2. How We Use Your Information

Your personal information may be used for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To send promotional materials or updates (only if you have opted in).

  • To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted service providers (e.g., payment processors, shipping companies) solely for the purpose of fulfilling your order.

  • Legal authorities if required by law or to protect our rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes stated in this policy, or as required by law.

5. Cookies

Our website may use cookies to enhance your browsing experience, analyze site traffic, and improve functionality. You may choose to disable cookies in your browser settings, but some features may not function properly.

6. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data (subject to legal or contractual obligations).

  • Opt out of marketing communications at any time.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Katembe Properties Indonesia
Email: Rajaampat@katembe.co.id
WhatsApp: +62 813-6736-3061

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.